Our Commitment to Privacy
At Little Lights Therapy Company, we respect your privacy and are committed to protecting your personal and health information. We follow the Personal Health Information Protection Act (PHIPA, 2004), the Ontario College of Social Workers and Social Service Workers (OCSWSSW) Standards of Practice, and other applicable privacy laws.
By submitting information through this website or engaging in services with Little Lights Therapy Company, you consent to the collection, use, and disclosure of your personal information as described in this policy.
Collection of Information
We collect only the information needed to provide counselling and related services.
Information may include your name, contact details, health history, and other information you choose to share during services.
We may also collect limited personal information through this website if you use a contact form or email link.
Use of Information
Information is used to provide counselling, maintain accurate records, and ensure continuity of care.
Website contact forms or emails are used only to respond to your inquiries or requests.
We will not use or disclose your personal health information for purposes other than your care, unless required or permitted by law.
Storage & Security
Client health records are stored in Jane App, a secure, PHIPA-compliant electronic records system.
We use administrative, technical, and physical safeguards to protect your information. Please note that electronic communications (such as email and contact forms) cannot be guaranteed as fully secure.
Client records are retained for a minimum of 10 years after the last date of service, or 10 years after a minor client turns 18, in accordance with PHIPA and professional regulations.
Disclosure of Information
We will not share your personal or health information without your written consent, except when:
Required by law (e.g., risk of harm, child protection, court order).
Necessary to protect your safety or the safety of others.
Third-Party Services
If you access our services or this website through third-party platforms (such as Jane App, Outlook, or secure video platforms), please note that those services maintain their own privacy policies. Little Lights Therapy Company is not responsible for the privacy practices of these external providers.
Your Rights
As a client, you have the right to:
Access and request a copy of your records.
Request corrections to your records.
Withdraw consent for services at any time.
Ask questions about how your information is used and stored.
Website Use & Cookies
This website may collect anonymous data (such as traffic statistics) to improve site performance.
We do not use this data to identify individual visitors.
Questions & Concerns
If you have concerns about your privacy, you may contact:
Privacy Officer
Ericka Tymkin, MSW, RSW
Ericka Tymkin Social Work Professional Corporation
Operating as Little Lights Therapy Company
📧 info@littlelightstherapy.ca
📞 807-271-2720
If your concern is not resolved, you may contact the Information and Privacy Commissioner of Ontario at 1-800-387-0073 or visit ipc.on.ca.
Updates to this Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date.